Shipping Policy

A Legal Disclaimer

Shipping & Digital Delivery Policy

ALGN products are digital products unless expressly stated otherwise. No physical product will be shipped, and no shipping or delivery charges apply to digital purchases.

Following successful payment, customers will receive access to their purchased digital files electronically through the relevant sales platform or download method specified at checkout.

Please ensure that the email address provided at purchase is correct. ALGN is not responsible for delays or failed delivery resulting from incorrect customer information, incompatible devices or software, internet connectivity, or issues outside our reasonable control.

If you experience difficulty accessing your purchase, please contact us and we will be happy to assist.

Digital products are for personal use only and may not be copied, shared, redistributed or resold.

Last updated: August 2026

Shipping Policy - The Basics

Shipping & Delivery Policy

All ALGN planners and products currently available through this website are digital products. No physical item will be shipped to you.

Digital Delivery

Once your purchase has been successfully completed, your digital product will be made available electronically through the download method provided at checkout or via the sales platform used to complete your purchase.

Please ensure that the email address you provide when purchasing is correct and that your device and software are compatible with PDF digital products.

Delivery Time

Digital products are generally available immediately after successful payment. Occasionally, payment processing or technical issues may cause a short delay.

If you have completed your purchase but cannot access your planner, please contact ALGN and we will assist you.

No Shipping Charges

As ALGN products are delivered digitally, there are no postage, freight or physical shipping charges.

Important Information

ALGN is not responsible for delays or access problems caused by incorrect customer information, internet connectivity, third-party platforms, incompatible devices or software, or circumstances outside our reasonable control.

Digital products purchased from ALGN are licensed for personal use only and may not be copied, shared, distributed, reproduced or resold.

If ALGN introduces physical products in the future, separate shipping terms, delivery timeframes and charges will be provided for those products before purchase.